Welcome to Substori. This website is managed by MARUTI TRADING. These Terms and Conditions govern your use of our website and the services provided by Substori. By accessing or using our website, you agree to be bound by these Terms and Conditions.
Account Registration
- Eligibility
- To use our services, you must be at least 18 years old and capable of forming a legally binding contract.
- Account Information
- You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
Use of the Website
- Permitted Use
- You agree to use our website for lawful purposes only. You are prohibited from using the site to engage in any illegal activities or fraudulent practices.
- Prohibited Use
- You agree not to use our website to:
- Post or transmit any material that is harmful, obscene, defamatory, or otherwise objectionable.
- Engage in any activity that could harm the operation of the site or the services provided.
- Access or attempt to access any accounts, computer systems, or networks connected to our site without authorization.
- You agree not to use our website to:
Product Information
- Descriptions
- We strive to provide accurate descriptions of products on our website. However, we do not warrant that the product descriptions, colors, information, or other content available on the site are accurate, complete, reliable, current, or error-free.
- Pricing
- All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.
Orders and Payment
- Order Acceptance
- Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt.
- Payment
- You agree to pay all charges associated with your order, including applicable taxes and shipping fees. Payment must be made through the payment methods provided on our website.
Shipping and Delivery
- Shipping and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or other factors beyond our control.
Returns and Refunds
- Please refer to our Return Policy for information on returns and refunds.
- To ensure a smooth return process for any damaged products, please record a video of the package before and during the unpacking process. This video will serve as evidence for any claims regarding product damage and will help us process your return more efficiently.
- Please note that if a video is not recorded and provided, we will not be responsible for processing any returns or refunds for damaged products. The video is essential for us to verify the condition of the product and the damage incurred.
Intellectual Property
- All content on our website, including text, graphics, logos, images, and software, is the property of Substori or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
Limitation of Liability
- To the maximum extent permitted by law, Substori shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or any products purchased through the site.
Indemnification
- You agree to indemnify, defend, and hold harmless Substori, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising out of or in any way connected with your use of the website or violation of these Terms and Conditions.
Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.
Changes to These Terms
- We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
Contact Us
- If you have any questions about these Terms and Conditions, please contact us at:
Substori
B609 Dev Aurum Commercial Complex, Prahlad Nagar, Ahmedabad, Gujarat 380015
Email: info@substori.com